Comapany Name: Tech Mahindra
Designation: Associate /sr. Associate
Experience: 0-2 years
Qualification: Any Graduate (Except BE, B. Tech, MCA, MCM, MBA)
Industry Type: IT Software, Software Services
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Job Description:
- Good knowledge of Telecom Infrastructure Technologies.
- Acting as Single Point of Contact for customers for either reporting trouble or providing updates on existing Trouble Tickets
- Must be willing and able to work various shifts as assigned (such as nights, weekends and statutory holidays), based on business needs
- Demonstrated ability to identify problems and situations, take appropriate action, implement solutions or escalate as required
- Ability to work effectively in a team environment and collaboratively with other departments
- Ability to review and analyze customer needs and provide appropriate client options/solutions
- Ability to manage a demanding workload
Desired Candidate Profile:
- Any Graduate (Except BE, B. Tech, MCA, MCM, MBA)
- 0-2 years of experience in any BPO/Non BPO Industry
- Semi-technical experience will be preferred
- Work Location is Tech Mahindra, Hinjewadi, Phase 3, Pune
- Excellent communication skills in English - both spoken and written & good presentation skills
-Should be open to working in shifts (including night shifts) & 24*7 working environment.
Walk In Dates: 29th, 30th & 31th - Oct 12
Time: 12:00am 4:00pm
Venue:
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room
Phase 3, Hinjewadi
Pune
Contact Person:Elizabeth Kumar
+91-020- 42256713
Email Id: es0034386@techmahindra.com
* Candidates are required to carry their CV along with a Photo Id Proof
Venue:
Tech Mahindra,
West Wing, Training Block,
Basement Area (-1 Floor), RMG Room
Phase 3, Hinjewadi
Pune
Contact Person:Elizabeth Kumar
+91-020- 42256713
Email Id: es0034386@techmahindra.com
* Candidates are required to carry their CV along with a Photo Id Proof
