Company Name: RBS Business Services India
Job Location: Gurgaon Haryana
Designation: Analyst
Job Description:
1. To process requests entered into the system/received from branches within Service Level Agreements.
2.Ensure that pending cases are processed within the specified SLA.
3.To ensure that all cases are processed according to the standard operating procedures of the bank.
4.To ensure that the RBI KYC guidelines are followed at all times for all such requests.
5.Take up additional responsibilities as and when required, support business exigencies, and support extra initiatives and projects as per the unit’s requirements.
6.Ensuring that all the process related controls are in place and coordinating with the call back team i.e. the quality team for the same.
Candidate Profile:
1.Should be able to work with minimum supervision.
2.Should have strong interpersonal & communication skills.
3.Should be analytical with an eye for detail.
4.Should be able to work under pressure and be flexible with schedule whenever needed.
5.Takes ownership and accountability for accurate and timely completion of work assignments.
6.Internal: Interact with the team members and the Team Lead, primarily within the unit
7.Working knowledge of MS Excel and MS Word.
Job Description:
1. To process requests entered into the system/received from branches within Service Level Agreements.
2.Ensure that pending cases are processed within the specified SLA.
3.To ensure that all cases are processed according to the standard operating procedures of the bank.
4.To ensure that the RBI KYC guidelines are followed at all times for all such requests.
5.Take up additional responsibilities as and when required, support business exigencies, and support extra initiatives and projects as per the unit’s requirements.
6.Ensuring that all the process related controls are in place and coordinating with the call back team i.e. the quality team for the same.
Candidate Profile:
1.Should be able to work with minimum supervision.
2.Should have strong interpersonal & communication skills.
3.Should be analytical with an eye for detail.
4.Should be able to work under pressure and be flexible with schedule whenever needed.
5.Takes ownership and accountability for accurate and timely completion of work assignments.
6.Internal: Interact with the team members and the Team Lead, primarily within the unit
7.Working knowledge of MS Excel and MS Word.
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