Quality Assurance Analyst Job at American Express

Company Name: American Express

Location: Gurgaon, Haryana, India

Designation: Quality Assurance Analyst

Experience: 2 -7 Years

Education: B.E., MCA (Required) Or Master's Degree (Mba Preferred) In Computer Science, Information Systems, Or Related Field (Or Has Equivalent Work Experience).

Job Description
Would Be Responsible For Developing And Executing Formal Test Plans To Ensure Delivery Of Quality Software Applications. Performs Detailed Review Of Test Plans And Develops Manual And Automated Test Cases And Test Configurations Needed To Meet Testing Of Business Requirements. Executes Test Cases/Scripts And Tracks And Monitors Defect Resolution Activity.
- Undertakes Reviews Of Test Plans To Ensure Quality Software Delivery In Terms Of Testing Business Functionality,
- Performance, Scalability, Reliability, Usability And Security/Compliance.
- Develops Test Cases/Scripts Utilizing Applicable Testing Software.
- Executes Test Cases/Scripts.
- Understands the automation frameworks and automated testing.
- Have Knowledge of Database Testing.
- Analyses Quality Assurance Metrics, Such As Defects, Defect Counts, Test Results And Test Status.
- Performs Detailed Review Of Test Plans, Manual And Automated Test Cases And Test Configurations Needed To Meet Testing Of Business Requirements.
- Works With Testers, Test Analysts And Test Managers To Complete Testing Activities Within Required Timelines.
- Ensures That Tests And Results Are Documented And Reported To Stakeholders.
- Develops Test Plans, Testing Resource Requirements And Overall Scheduling Of Testing Activity.
- Oversees And Guides Test Case/Test Script Preparation Activities.
- Provides Oversight And Guidance During Test Execution.
- Analyzes Test Metrics
- Monitors And Tracks Resolution Of Defects, Coordinating With Development Resources In Order To Prevent Report And Resolve Defects.
- Ensures Accurate Reflection Of Project Budgets, Forecasts And Actual
- Combines Knowledge Of Amex Systems, Development Skills, And The Customer Service Industry.


Candidate Profile

Good Understanding Of Software Development Life Cycle, Method 1 , Application Support Processes And Testing Processes , Tools And Capabilities
- Requires Technical And Business Knowledge In Multiple Disciplines.
- Good Understanding Of Business And Technology Processes And Their Interrelationships In Financial Services Industry Especially Credit Cards.
- Must Have Financial Acumen In Terms Of Representing Project Financials, Budgeting, Creating Project Estimates, Cost Management Etc.
- Should Have Ability To Work Through And Resolve Complex Program/Project Issues And Requirements By Working With Multiple Teams Across Various Geographies.
- Should Be An Innovator And Have Ability To Think Out Of Box.
- Demonstrates Strong Communication Skills, Written And Oral, Adapting To All Levels Of Audience.
- Possesses Strong Inter-Personal And People Management Skills At All Levels Of Contact And In A Wide Variety Of Situations.
- Demonstrates The Ability To Influence Others
- Self Motivated And Ability To Work And Take Decisions Independently. Should Be Co-Operative, Flexible And Creative.
- Proven Delivery Capability
- Ability To Negotiate And Manage Global Relationships. Experience In Relationship Management With External Vendor Partners (Manage And Monitor Sla, Contracts Etc), Internal Customers And Other Internal Technology Teams. 

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